We are a family run business that cares about people. That's why if you have something to say then we WANT to hear it....good or bad. We want you to be more than satisfied with your purchases from Skates.co.uk. In fact we want you to be so impressed that you will tell your friends!

To continue providing high levels of service we're offering:
A flexible 30 Day Returns & Exchange Policy PLUS a special extra 10-day extended returns & exchange policy on top for orders given as birthday/christmas presents. This will apply on all orders placed when a customer states "for birthday/xmas and the date " in the "special intructions" entry box.

Rapid Next Working Day UK Courier (up to 2pm) throughout the UK service on deliveries where items state next day delivery and delivery as quickly as possible for orders with slightly longer delivery times stated on the specific product pages.

You can contact us by phone/e-mail should there be any delays in your order arriving. Should we ever run out of the item you have ordered we will try to contact you as soon as possible. You can call us on 01794 830005 / 07799 666325 or email sales@skates.co.uk

NOTE: We will endevour to fulfill the service promises shown above to the best of our ability. However where circumstances arise that are out of our direct control. We will try our best to resolve the issue.