Privacy policy

What do we do with the information collected?

We will use the information just to send out your order. We will not pass your information onto 3rd parties or send spam e-mail. At no point do we keep any credit card information.

We may send out newsletters occasionally or e-mail to let you know about our latest products and services, however if you do not wish to receive these you can unsubscribe easily.

We fully conform with the requirements of the Data Protection Act, 1998.

Further detailed information is supplied on the privacy policy below:

1. Our guiding privacy principles

Skates.co.uk is committed to upholding your privacy as a valued customer or user of our website. Any personal data about you that we collect, process or use (‘Data’) is held securely and treated in accordance with this Policy. Whenever you give us Data, you are consenting to its collection and use as explained at the time of collection and in this Policy, including our use of ‘cookies’ (see section 7).

We run an active newsletter that goes out from month to month, our aim is to keep you up-to-date with all the latest news and special offers that we feel may be of interest to you, however if you feel you no longer wish to receive email communications from us, you are able to ‘opt out’ of them individually at any time (see section 3).

We do not store credit card details nor do we share customer details with any 3rd parties.

If you would like to contact us at any time with regard to this Policy or its contents please contact: Skates.co.uk, Unit 1, Greatbridge Business Estate, Budds Lane, Romsey, SO51 OHA

2. Disclosure of information

Skates.co.uk can use your Data for any of the purposes disclosed in this Policy, or any other purposes disclosed in any separate communication.

In no case, unless obliged to do so by law, will the Skates.co.uk sell, rent, lease or otherwise share your Data with third parties, unless you have provided your specific, positive and unambiguous consent.

3. What we use your data for

Data about you provided will be used for the purposes described at the time of collection i.e. for the fulfillment of orders should you need to be contacted with regards to an unforeseen issue or for newsletters if you have chosen to receive these when you placed an order. However, when you supply us with your email address we will, in all of our communication to you, offer you the chance to ‘opt in’ or ‘opt out’.

We do not send random marketing emails to personal email addresses (spam).

4. Opting out

You may at any time opt out of any Skates.co.uk communication. If you wish to opt out of receiving communications please follow the unsubscribe link’s supplied at the bottom of all our email communications.

5. Maintaining the information we hold about you

Skates.co.uk aims to keep the Data it holds about you accurate and up to date. If at any time you want to verify, update or amend any Data we hold about you or if you become aware of possible errors or inaccuracies in that Data, please contact us on Sales@Skates.co.uk

If you wish to opt out of further use of your Data for any purpose, please refer to Section 3 on ‘Opting Out.’

We conform to the requirements of the Data Protection Act, 1998.

6. Security

Skates.co.uk places great importance on the security of all Data supplied by customers. We have security measures in place to protect against loss, misuse or alteration of Data under our control, to the extent where all credit card information is not even kept by ourselves but by Datacash or Paypal (depending on which payment method you use).

Please note that for security reasons we are unable to change the postal address after an order has been made.

We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login or by entering your order id here when creating an account.  

7. Cookies on Skates.co.uk

To make this site function properly, we sometimes place small data files on your computer, known as cookies. Most big websites or internet service providers do this too. Cookies help the site remember your settings – preferences for how you want to view the site on your computer - so you don’t have to keep re-entering them whenever you come back to us.

Any page that has a Youtube video embeded will employ 3rd party cookies from Youtube for the purposes of accurately tracking the number of views a video has. No personal or identifiable information is collected.

We use cookies from Amazon Cloud Front services to improve the speed of our website during busy periods. 

We employ 3rd party cookies from google to track general user behavior to improve your user experience. No personal or identifiable information is collected.

How you can control cookies

You can control and/or delete cookies as you wish – for details, see AboutCookies.org.

You can delete all the cookies already on your computer and you can set most browsers to block them being placed. But if you do this, you may have to manually adjust some preferences every time you visit the site.

Skates.co.uk does not use cookies for any other purpose than those presented here and does not use them to collect any personal data for any other purpose.

8. Notification of changes

We reserve the right to modify, alter or otherwise update this Policy at any time and users are encouraged to review this Policy from time to time. Any changes to the Policy will be highlighted and the previous Policy will be available on request for at least three months after the change has come into effect.