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Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 4 - 5 working days | £4.18 |
| FedEx Express | 1 - 2 working days | £19.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 5 - 6 working days | £24.95 - £29.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 5-6 working days | £26.95 - £31.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 5 - 6 working days | £74.95 - £79.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 5 - 6 working days | £74.95 - £79.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 5 - 6 working days | £74.95 - £79.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 4-5 working days | £34.95 - £39.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.50 - £9.00 |
| FedEx Economy | 6-7 working days | £5.95 - £11.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £3.50 - £6.00 |
| FedEx Economy | 2 working days | £5.18 - £9.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 7 working days | £5.503.50 - £6.00 |
| FedEx Economy | 2 working days | £5.18 - £9.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 5 working days | £3.50 - £6.00 |
| FedEx Economy | 2 working days | £5.18 - £9.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 5 working days | £3.50 - £6.00 |
| FedEx Economy | 2 working days | £9.95 - £14.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail | Up to 3 working days | £5.50 - £9.00 |
| FedEx Economy | 2 working days | £41.95 - £46.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 12:00pm GMT.
Customs & Clearance
No known Customs or Clearance Issues that we're aware of, customs delays are very rare.
However we cannot accept liability for any delays, levies or customs charges assigned to your order when the item into the country.
Returns Proceedure
We offer 30 days to return or exchange the item upon delivery. At this time it's your responsibility to cover postage charges of a return.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it. However, returning the goods to the UK is not always the best option and you will be responsible for the costs involved if you do so without permission.
Warranty
Warranty varies from brand to brand, but the minimum period is generally 3 months.
Most products have a 6 month cover period, with some extended to a year.
The warranty is subject to a reasonable use policy as many of our products sold are used for an extreme use.
Delivery Times & Costs
Free Next Working Day Delivery when you spend £100 or more!
Standard Services
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail second class | 3 - 5 working days | £1.95 |
| Royal Mail first class | 2 - 3 working days | £2.50 |
| Standard Next Working Day with FedEx | 1 working day | £3.95 |
| Saturday Delivery with DPD | The next coming Saturday | £9.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 3:00pm GMT.
Returns Proceedure
We offers a 30 days return policy starting from the day after delivery.
Customers are also welcome to exchange an item if they wish, however please contact us beforehand.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it.
Warranty
For any faulty goods you'll need to contact us direct before returning to us to check the situation. If you have any other products that you believe are defective please first email us a picture and details of the specific problem via returns@skates.co.uk.
We'll also require your name, invoice number and shipping address. Once we've received these details, we'll try our upmost to get a suitable resolution as soon as we can.
Delivery Times & Costs
Standard Services
| Shipping Options | Delivery Time | Cost |
|---|---|---|
| Royal Mail second class | 3 - 5 working days | £1.95 |
| Royal Mail first class | 2 - 3 working days | £2.50 |
| Standard 2 Working Days with FedEx | 2 working day | £7.95 |
Note: Delivery times are the number of working days, you may need to add an additional day upon delivery for order processing if you place your order after 3:00pm GMT.
Returns Proceedure
We offers a 30 days return policy starting from the day after delivery.
Customers are also welcome to exchange an item if they wish, however please contact us beforehand.
If There’s A Problem With Your Order...
Please contact us right away. We always work with our customers to find the best resolution.
Please call us on +44 1794 830005, or email us at sales@skates.co.uk. Do not return the order without our authorisation.
If there is a problem with your order, we will resolve it.
Warranty
For any faulty goods you'll need to contact us direct before returning to us to check the situation. If you have any other products that you believe are defective please first email us a picture and details of the specific problem via returns@skates.co.uk.
We'll also require your name, invoice number and shipping address. Once we've received these details, we'll try our upmost to get a suitable resolution as soon as we can.
Heelys Parts
*Stock permitting, if you order before 3pm, you should receive your order the next working day (2 working days for Scotland) assuming that the courier service is not experiencing any delays.
Heelys Parts
Heelys don’t generally come with lots of parts, however there are a few things you should consider.
The plug and toolset is great for removing your Heelys wheels and turning them into a complete shoe. Spare wheels or personalising your Heelys with coloured wheels is another great option. Finally, cut to fit insoles provide a way to customise the fit of your Heelys and also prolong the life of the inner sole.
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