FREE NEXT DAY DELIVERY*

1 Hour delivery Window. Order by 5pm

Free UK Delivery

Free UK next day (Mon-Fri) delivery with 1 hour delivery window for orders over £40.

UK Saturday delivery £9.95.

Orders must be placed before 5:00pm weekdays.

Items are delivered Monday - Saturday.

Next day Items are delivered Monday - Friday.

*UK Next Day Service Only assuming that the courier service is not experiencing any delays.

**Exceptions include locations outside mainland UK.

More Delivery Information

PRICE MATCH PROMISE

Matching Competitor Prices

Price Match Promise

We’re passionate about offering our customers the best possible price on any product. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we’ll always try to match the price!

How to achieve a price match

Please read our terms and conditions below before contacting our sales team on 01794 830005. You’ll need the competitors website address available so our sales team can verify the match and process your order over the phone.

Click here for our full terms and conditions...

EASY RETURNS

14 DAY RETURN POLICY

Returns and Exchanges Policy

Skates.co.uk offers a really simple returns policy.

To take advantage we recommend you use our Collect Plus* service.

If you’re not happy, as long as it’s still unused, you can return any product within 14 days for a return or exchange. You can also get an extended returns period if you're giving the order as a gift, by stating the date on the checkout process.

Click here for more details...

*Orders returned through Collect Plus will be charged a £3.95 return fee.

FREE STICKERS

With Every Order

Free Stickers With Every Order*

*Either I scooter stickers or I Heart Skates Stickers depending on the product ordered.

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  Christmas Information 

It's that time of year again; the mad rush to make sure you've got everyone's presents in time for Christmas... and to make sure you've ordered the right thing! Whilst buying online is super convenient and the best way to do your Christmas shopping, we appreciate it can sometimes be difficult to make up your mind about a product, it's size, colour and sometimes style.

Because of this we offer a FANTASTIC Christmas Returns Policy. We're offering a prepaid returns label* with all orders; and to make things even easier for you, we're accepting returns for refunds and exchanges up until January 31st! We do request that you return your goods in good as new condition with the box fully intact. If we receive your return with a damaged box, you may incur a small charge.

*Please note there will be a £3.95 charge upon receiving your return for exchange or refund. If there is a fault with your order or we've sent you the wrong thing, you will not be charged!

We will of course do all we can to ensure your order is delivered in time for Christmas, however we cannot gaurentee a pre-Christmas delivery for any orders placed after December 22nd due to the high volume of parcels our couriers deliver. 

 

  Christmas At Our Trade Counter  

Our Trade Counter will be operating over Christmas as normal; however please be aware that due to how busy we are around the festive period, there may be a wait on things such as bar cuts/ fix-ups and scooter builds. We will do our best to see you as soon as possible but would appriciate your pateince and understanding if there is a delay. 

 

Warehouse opening times:                                                                                     Our phone lines are open: 

Monday:        9:30 - 16:30                                                                                       Monday:        9:00 - 18:00
Tuesday:       9:30 - 16:30                                                                                        Tuesday:        9:00 - 18:00
Wednesday:  9:30 - 16:30                                     ------                                          Wednesday:  9:00 - 18:00
Thursday:      9:30 - 16:30                                                                                        Thursday:      9:00 - 18:00
Friday:           9:30 - 16:30                                                                                        Friday:           9:30 - 18:00
 Saturday:      CLOSED                                                                                             Saturday:      11:00 - 17:00
 Sunday:        CLOSED                                                                                             Sunday:        15:00 - 17:00

 

Please note that we will not be operating Christmas Eve or Christmas Day, however our team are avaible to answer any of your queries up until, and including, Friday 23rd December. If you would like to contact us whilst we're not in the office, please leave a voicemail or email us and we'll get back to you as soon as we can!

 

Contact Us: 

If you have any further queries regarding our Christmas hours or returns policy, please feel free to contact us on: 

Tel:        01794830005
Email:   sales@skates.co.uk