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Free UK next day (Mon-Fri) delivery for orders over £40.

Orders must be placed before 5:00pm weekdays.

UK Saturday delivery £4.95.

Items are delivered Monday - Saturday.

Next day Items are delivered Monday - Friday.

*UK Next Day Service Only assuming that the courier service is not experiencing any delays.

**Exceptions include locations outside mainland UK.

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XMAS EXTENDED RETURNS

RETURN UP TO 18TH JAN 2019

Order Now & You can still Return AFTER Christmas!

Orders placed from 5th October 2018 will received an extended Christmas returns & exchanges period to the 18th January.

Returns & Exchanges are made super easy for UK customers, as we provide a Collect Plus label with all orders over £30, that you can use to return the package through your local shop.

For more details on this see our Returns & Exchanges Guarantees.

PRICE PROMISE

Beating Competitor Prices

Price Match Promise

We’re passionate about offering our customers the best possible price on any product. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we’ll always try to match the price!

How to achieve a price match

Please read our terms and conditions below before contacting our sales team on 01794 830005. You’ll need the competitors website address available so our sales team can verify the match and process your order over the phone.

Click here for our full terms and conditions...

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Warranty Detail Breakdown for Products Sold

Manufacturer warranty lengths depend on the type of product and the nature of it's use. Due to the products being used for extreme or outdoor sports use, the warranty periods on these products are generally shorter than traditional products like a kettle.

Where appropriate the brands will make a judgement based upon evidence provided of whether a product is under warranty due to a manufacturing defect or through excessive product extreme use (for which warranty cannot cover). Please bare in mind that the time periods below are a rough outline of warranty coverage. The time covered may be shorter or longer dependant on the product and/or the brand.

If you happen to be outside of your warranty period, we won't be able to send out a replacement part for you. However, please feel free to call or email our scooter specialists for advice on how to replace the part yourself!

If a product has been modified in some way after purchase, the warranty will be voided. Cutting bars down in height/width or cutting a slit in to bars will weaken the product and you will not be covered under warranty if you choose to do this.

Typical warranty periods for the products we sell are shown below:

Scooters & Scooter Parts:

Complete Scooters - On complete scooters, each part of the scooter is treated as a separate warranty. If one part of the complete scooter breaks, eg. the bar, then only the broken part will be replaced, not the whole scooter. Different parts have a different level of warranty cover, for example parts like brakes, grips and bearings are seen as parts that are consumable and break with use. If a specific part on a complete scooter does break and it's considered within warranty, we will send the replacement part to you. If that part is not available we will aim to offer you an upgraded part. If needed our specialist staff will guide and help you with how to replace the damaged item.
Electric Scooters - 3 months (some brands go up to 6 months) however different parts have a different level of warranty cover, parts that break due to accidents or misuse are not covered.
Bars:
Chromoly Bars - 3 months (some brands go up to 6 months). The warranty on Chromoly bars is generally dependent on the level of use on the bar, as well as the type of breakage that has occurred. For example, if a bar has snapped directly on the clamp, this tends to be a result of the clamp being over-tightened and will therefore not necessarily be covered under warranty.
Aluminium Bars - 1 month. Aluminium is used to ensure that the bars are as light as possible. The downside to this is that the material used is weaker than standard Chromoly bars. Because of this, Aluminium bars are generally not covered under warranty for bending, or damage caused by bending, unless it is evident this was caused by a manufacturing fault in the bar. Snapping will generally be covered for a 1 month period, though again, this is dependent on the general condition of the bar and the type of snap that has occurred.
Titanium Bars - 1 month. Titanium bars are also designed to be a lightweight bar. These are designed for experienced riders and should be used in a way that reflects this. Titanium bars come with a 1 month warranty, though this also depends on the usage and situation.
Wheels:
Metal Core Wheels - 1 month (some brands go up to 3 months). The most common warranty issue with wheels is dehubbing. This is when the urethane begins to remove itself from the wheel's core. This is not necessarily a fault in the wheel and can be easily caused by landing sideways or taking heavy hits to the wheel's core. Dehubs will usually be covered (if they have occured within the given warranty period) though may be refused if there is evident mis-use on the wheel, such as denting to the core. Chunking of the urethane will be covered for a shorter time, as this generally shows mis-use of the wheel. However, this would be decided after assessing an image of the wheel with our supplier.
Issues like cracking in the wheel will generally not be covered under warranty as they are seen as general wear on the wheel, not manufacturing issues. Flat spotting is caused by stomping too hard on the brake, or excessively heavy landings and is therefore also not covered by warranty.
Plastic Core Wheels - 1 month.
Bearings in wheels will not be covered, unless there is evidence that the bearing was faulty upon receipt. Bearings can be weakened easily by water causing rust or heavy landings. The bearing is a small part that takes a lot of impact, so isn't expected to last as long as other parts of the scooter. 
Other Parts: 
Decks - 3 months (some brands go up to 6 months). Please note that decks will only be covered under warranty for manufacturing faults, not mis-use. Upon making a warranty claim, you will be asked to provide us with images showing the overall condition of the deck so we can liase with suppliers. Hairline cracks will not be covered unless they develop into an actual break. Cracks that aren't on the weld generally suggest mis-use or wear and tear, not a manufacturing fault so aren't always covered. Axle bolts and brakes will not be covered under warranty, as they are consumable parts to the deck. Damage caused by these parts breaking will also tend not to be covered.
Clamps & SCS - 3 months (some brands go up to 6 months). Damage caused by over-tightening the clamp will not be covered under warranty as this is user error, not a manufacturing fault. Shearing of bolts, or damage caused to the clamp due to shearing of the bolts, will not be covered unless there is proof that they were faulty upon receipt. 
Headsets - 1 month (some brands go up to 3 months). Many headset issues are easy fixes that don't need a warranty case. Clicking whilst rotating your headset is generally caused by the headset being too tight. Bearing grease can also be used to solve most headset issues, such as clicking or stiffness. Headsets will only be covered under warranty if there is a breakage caused by a manufacturing fault. This will be assessed through images and liasing with suppliers. Damage to the headset bearings is not covered under warranty. 
Forks - 3 months (some brands go up to 6 months). The most common issue with forks is bending and snapping. This will be covered, providing the damage is a result of a manufacturing issue. Damage caused by mis-use or assembly error will not be covered under warranty.
Grips - Grips will experience wear and tear during use, so don't come with a warranty period unless they are faulty upon receipt.
Griptape - Griptape will experience wear and tear during use, so doesn't come with a warranty period unless it is faulty or damaged upon receipt. Griptape's lifespan can be improved by not using it in wet weather and not getting mud or grit on the griptape. 
Bearings - As previously mentioned, bearings will not be covered under warranty unless they are faulty on receipt.
Brakes & Fenders - 1 month. This is subject to fair use. A brake that has evidently been snapped by slamming down on the brake, or by pulling up on the brake to accomodate bigger wheels will not be covered under warranty. 
Pegs - 1 month. This is subject to fair use. Wear and tear will not be covered under warranty, due to the nature of pegs being used to grind on metal etc.

Certain brands will have their own warranty guidelines. All warranty cases will be forwarded on to our suppliers and decisions will be made based upon their warranty guidelines. These guidelines may differ to the information listed above. For example, Ethic products are designed to be lightweight and are suitable only for more experienced riders, so this is reflected in their warranty procedure. In situations where warranty cases have been forwarded on to suppliers and refused, we must stick with our suppliers' judgment and decision.

 
 
Roller Skates & Parts: 
 
Roller Skates - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
Roller Skates Wheels - 1 month (some brands cover up to 3 months), its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Roller Skates Bearings - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Roller Skates Plates, Trucks & Hangers - 3-6 months depending upon the brand
Roller Skates Toe Stops - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Roller Skates Laces - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
 
 
Derby Skates & Parts:
 
Derby Skates - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
Derby Skates Wheels - 1 month (some brands cover up to 3 months), its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Derby Skates Bearings - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Derby Skates Plates, Trucks & Hangers - 3-6 months depending upon the brand
Derby Skates Toe Stops - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Derby Skates Laces - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
 
 
Inline Skates & Parts:
 
Inline Skates - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
Inline Skates Wheels - 1 month (some brands cover up to 3 months), its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Inline Skates Bearings - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
 
 
Ice Skates & Parts:
 
Ice Skates - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
Ice Skates Blades - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
Ice Skates Boots - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
 
 
Aggressive Skates & Parts:
 
Aggressive Skates - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
Aggessive Skate Frames - 3-6 months depending upon the brand, consumable parts like wheels & bearings are not covered
Aggressive Skate Wheels - 1-3 months depending upon the brand, , its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Aggressive Skate Bearings - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
 
 
Skateboards & Parts:
 
Skateboards - Skateboards due to the decks being made of wood are covered for certain kinds of damage. Warranty on them is 3 months on the Trucks, but on all other parts are 1 month. Warranty is not provided on cracked or broken decks damaged through use due to the nature of the material used & the nature of extreme use it's put under.
Skateboard Decks - 1 month, however warranty is not provided on cracked or broken decks through use due to the nature of the material used, and the nature of extreme use.
Skateboard Wheels - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Skateboard Trucks - 3-6 months dependent upon the brand.
Skateboard Bearings - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
 
 
Longboards & Parts:
 
Longboards - Longboards due to the decks being made of wood are covered for certain kinds of damage. Warranty on them is 3 months on the Trucks, but on all other parts are 1 month. Warranty is not provided on cracked or broken decks damaged through use due to the nature of the material used & the nature of extreme use it's put under.
Longboard Decks - 1 month, however warranty is not provided on cracked or broken decks through use due to the nature of the material used, and the nature of extreme use.
Longboard Wheels - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Longboard Trucks - 3-6 months dependent upon the brand.
Longboard Bearings - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
 
 
Cruiser/Penny Boards & Parts:
 
Cruisers - 3-6 months dependent upon the brand.
Cruiser Wheels - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
Cruiser Trucks - 3-6 months dependent upon the brand.
Cruiser Bearings - 1 month, its seen as a consumable part therefore it's not got a long warranty, but any immediate problems upon receipt are covered.
 
Balance Boards / Swagways - 3 months, however warranty is not covered for cracks or damage caused by misuse or miscontrol of the user. Also cover is not provided for situations where the board has hit something and needs to be reconfigured and reset. Batteries are covered where proper charging methods have been used and instructions followed. 
 
Mini BMX Bikes - 3 months, plus any initial issues upon receipt. However, parts damaged by extreme use causing bends and cracks will need to be checked for marked levels of use through photos or videos sent of the product. Scratches are not covered as this comes from wear and tear. 
 
Heelys - 6 months. Covered for any manufacturing defects, not misuse or general wear and tear.
 
Skate Shoes - 6 months. Covered for any manufacturing defects, not misuse or general wear and tear.
 
Clothing - 6 months. Covered for any manufacturing defects, not misuse or general wear and tear.
 
Skate Bags - 6 months. Covered for any manufacturing defects, not misuse or general wear and tear.
 
Helmets - 6 months. Covered for any manufacturing defects, not misuse or general wear and tear or for single impact helmets that are not designed for multi-impacts.
 
Protection Pads - 3 months. Covered for any manufacturing defects, not misuse or general wear and tear.