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Easy Returns

UK Customers

We have a simple 30 days upon receiving the order policy, but we will be flexible and extend this if it's a gift for a specific event, such a a birthday, this can be done by simply ticking the the gift option when purchasing.

We provide a part filled returns form for all UK orders, all you need to do to start the process is to drop us a quick email to support@skates.co.uk with your order details alongside the reason for return and we can get the ball rolling!

Full returns details & information.

Our UK Address for returns is:

Skates.co.uk
Unit 1, Greabridge Business Park
Budds Lane,
Romsey,
Hampshire,
England
SO51 0HA

Warranty Policy - Our Risk Free Support

Within 30 Days of receipt of the items?

Simple 30 days retailer warranty on all orders with genuine manufacturer defects.

More than 30 Days?

We work with the brands/suppliers to see if it can be covered under warranty for you (usually it is, but depends on the way the damage has occurred).

Price Match Promise

It's this simple - Find it cheaper anywhere else in the UK & we'll match it! Subject to conditions (see below).

So how does it work?

1. Fill in the form on the right with all the relevant details requested. Alternatively you can call our team on 01794 830005.
2. We'll email you or call you after we review the price match request.

* By requesting the price request you have checked it meets the requirements below